If your NDIS plan is self-managed or plan-managed, you can usually buy Seenyor from us and claim it, as long as it is in your plan and is reasonable and necessary for you. Here is how that works, in plain English.
This page is general information, not funding, eligibility or clinical advice. Your planner, plan manager, support coordinator, occupational therapist, aged care provider or My Aged Care can tell you what applies to you.
Who can buy from us
Yes, you can usually buy from us. You pay us, then claim the cost back through the my NDIS portal or app. Keep the tax invoice and receipt, because you need to be able to show them. NDIS guidance
Yes, you can usually buy from us. Ask us for a quote or tax invoice in the participant's name. Your plan manager pays it and handles the claim. NDIS guidance
Not from us, sorry. NDIA-managed (agency-managed) funding has to be spent with a registered NDIS provider, and we are not one. You can still buy privately. NDIS guidance
The Seenyor device is A$770 + GST (A$847 inc GST), a one-off price per device. The NDIS groups assistive technology by cost:
| NDIS tier | Cost | What the NDIS asks for |
|---|---|---|
| Low-cost | Under $1,500 | For a low-risk item, no quotes, evidence or assessment, and no approval before you buy. It still has to fit the NDIS rules for you. |
| Mid-cost | $1,500 to $15,000 | A recommendation from an assistive technology advisor, such as an occupational therapist. |
| High-cost | Over $15,000 | An assessment from an assistive technology assessor, and a quote. |
Sources: low-cost assistive technology and mid-cost and high-cost assistive technology.
One Seenyor device costs less than $1,500, so it sits in the NDIS low-cost range. Even for low-cost items, the NDIS says the item must be directly related to your disability, help you work towards your goals, be something its rules allow, be safe for you to use and be supported by evidence, for example a recommendation from your allied health professional. Higher-risk items need advice before you buy, and the NDIS suggests getting advice before buying assistive technology for the first time. (NDIS)
Low-cost assistive technology is usually paid from the Consumables budget in your Core supports. The NDIS asks you to tell it which types of low-cost assistive technology you might need, so it can be included in your plan. If your Consumables budget is short, the NDIS says you can choose to use your Core supports funding flexibly. (NDIS)
A recommendation does not guarantee funding, and the NDIS does not fund items that are more appropriately funded by another service, or everyday items everyone needs. (NDIS)
Buying more than one device, or adding the optional 24/7 monitoring plan? The monitoring plan is a separate monthly subscription agreed after installation. Ask your plan manager or support coordinator how each part should be claimed before you commit.
Not sure Seenyor is the right kind of fall detection at all? Our plain Seenyor vs other fall detection options comparison sets the choices side by side.
NDIS quotes and invoices
Tell us a few details and we will send a quote or a tax invoice in the participant's name, ready for a plan manager or for a self-managed claim.
The button opens a ready-made email to us. Please do not send health records or clinical reports.
Questions
We are not a registered NDIS provider. If your NDIS plan is self-managed or plan-managed, you can usually buy from us and claim it, when the item is in your plan and is reasonable and necessary for you. We can't be paid from NDIA-managed (agency-managed) funding.
One Seenyor device costs less than $1,500, which the NDIS treats as low-cost assistive technology. For low-cost, low-risk items the NDIS says you do not need to give it quotes, evidence or an assessment, or ask for approval first. It still has to fit the NDIS rules for you, higher-risk items need advice, and the NDIS suggests getting advice before buying assistive technology for the first time.
The NDIS says low-cost assistive technology is usually paid from the Consumables budget in your Core supports, and that you can choose to use Core supports funding flexibly if Consumables is short. Check your own plan, or ask your plan manager.
Ask us for a quote or tax invoice in the participant's name. Your plan manager pays the invoice and handles the claim.
You pay us, then claim the cost back through the my NDIS portal or app. Keep the tax invoice and receipt.
Not with NDIA-managed funding, because that must be spent with a registered NDIS provider and we are not one. You can still buy privately.
That depends on your plan, so ask your plan manager or support coordinator. The optional 24/7 monitoring plan is a separate monthly subscription, agreed after installation.
No. Seenyor describes itself as a non-medical assistive safety and wellbeing system. It is not a medical device under the Therapeutic Goods Act.
Official pages we used, checked on 8 October 2026. Rules change, so the source is always the final word.
This page is general information, not funding, eligibility or clinical advice. Your planner, plan manager, support coordinator, occupational therapist, aged care provider or My Aged Care can tell you what applies to you.
Book a demonstration and we will show you what it does, what it does not do and whether it fits the setting.
